FAQ

Where are Sorena handbags made?

"Sorena" handbags are designed and manufactured in Greece. Each model reflects family values, culture and emotions - it's more than an accessory, it's a story.

Is this an original Sorena handbag?

Yes, we only sell original "Sorena" handbags, which we receive directly from the manufacturer in Greece.

How long will it take to receive my order?

Delivery in Lithuania takes 1-3 business days. International shipping takes 5-10 business days.

What materials are the bags made of?

Each bag is handcrafted using carefully selected, environmentally friendly materials. Innovative, plant-based materials are used – an ethical alternative to animal-based raw materials, meeting high standards of quality and sustainability. It is a true work of craftsmanship.

What are the closures on the bag?

Mini bags have a hook-and-loop closure and an interior zippered pocket. Medium models have two zippers, one interior and one exterior.

What size are the handbags? Can they fit A4 or a computer?

Mini handbag dimensions – 20 × 17 cm. Medium – 36 × 26 × 13.5 cm. Medium handbags can fit A4 documents or a laptop.

How do I know if an item is in stock?

The remaining stock is displayed next to each product. If we do not have the item currently in stock, you can contact us and we will inform you when it will be available again.

Is it possible to pick up the item in Vilnius?

We currently only work online. Shipping via couriers or parcel machines throughout Lithuania is fast and convenient.

Can I return or exchange my bag if it doesn't fit?

Yes, you can return or exchange your item within 14 days of receipt. The bag must be unused, undamaged, and with all original tags attached.

How to care for your Sorena handbag?

We recommend to keep the handbag in the included bag, not washing it in the washing machine and not overloading it with heavy objects. Avoid humidity or direct sunlight. The edges of the fabric are delicate, so they require gentle care.